Terms & Conditions

1. Overview

These Terms & Conditions govern your access and use of Valmo services including logistics, delivery, franchise, and pilot operations.

2. Eligibility

To use our services, you must:

• Be at least 18 years old
• Provide accurate and valid registration information
• Not violate any applicable laws or policies

3. User Responsibilities

• Provide accurate information during onboarding
• Maintain confidentiality of your account
• Comply with operational and safety guidelines

4. Franchise Terms

Franchise approval is based on internal verification. Valmo reserves the right to accept or decline applications without explanation.

5. Delivery Operations

Pilots and Captains must follow hub-level rules, safety guidelines, and operational standards provided by Valmo.

6. Payment Terms

• All payments follow the company’s payout schedule
• Deductions, if applicable, will be communicated
• Late or incorrect bank info may delay payouts

7. Termination

Valmo may suspend or terminate accounts for misuse, misrepresentation, or non-compliance with guidelines.

8. Limitation of Liability

Valmo is not liable for delays caused by weather, strikes, road conditions, or any external factors beyond control.

9. Changes to Terms

Valmo reserves the right to update these terms at any time. Continued use of the website indicates acceptance.

10. Contact Information

For questions regarding these terms, contact us at hello@valmo.in.