1. Introduction
Valmo (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
- Personal information (Name, Email, Phone Number, Address)
- Government documents (Aadhaar, PAN, Driving License – for pilots/franchise applicants)
- Device & usage data (IP address, browser type, cookies)
- Location information for delivery tracking
3. How We Use Your Information
- To process franchise and pilot applications
- To verify identity and manage logistics operations
- To contact you regarding updates, support or onboarding
- To improve delivery efficiency and customer experience
4. Data Protection
We use industry-standard encryption, secure data centers, and internal policies to ensure your data remains safe, confidential, and well protected.
5. Sharing of Information
Your data is NOT sold or shared with third parties except:
- When required by law
- For delivery processing and logistics partners
- For internal verification and safety checks
6. Cookies & Tracking
We use cookies to enhance your website experience, track activity, and improve functionality.
7. Your Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent anytime
8. Contact Us
If you have questions regarding this Privacy Policy, email us at hello@valmo.in.